> If a child is in immediate danger, call police (call 9-1-1 or your local police) to intervene and a child protection social worker should be contacted to determine whether the child is in need of protection.
> If you think a child or youth under 19 years of age is being abused or neglected, you have the legal duty to report your concern to a child welfare worker. Phone 1 800 663-9122 at any time of the day or night.
> Your call will be answered by the Provincial Centralized Screening team (PCS) and their primary role is to receive and assess child protection reports and initial requests for ministry service across the province, 24 hours a day, 365 days a year. Provincial Centralized Screening can be reached at the following numbers: 1-800-663-9122 or 604-660-4927 (Lower Mainland & outside BC).
> Abuse or neglect does not have to be proven for a report to be made. If the professional suspects that maltreatment has occurred, this is sufficient grounds to justify a report. The CPS is responsible for investigating reports and protecting the child.
> Provided that a report is made in good faith, the person who submits it is protected from any legal proceedings. In most jurisdictions there are penalties for those who fail to make a report; usually, this applies to professionals who work with children, such as teachers, early childhood educators, police officers and health care providers. These professionals are expected to have the expertise needed to identify and to report suspected cases. Members of the general public are not legally obligated to report fellow citizens or family members but are encouraged to do so when child maltreatment is suspected.